We are expanding our Client Services department and are currently looking for an experienced Account/Project Manager. Packaging design and artwork process experience highly advantageous.

Location: Hybrid, office location either in Purley or Essex.

Full-time permanent role.

Competitive salary dependent on experience.

Overall responsibility:

• Responsible for the administration and running of accounts/projects and for maintaining long-standing client relationships as well as building and maintaining strong internal relationships across the company.
• To own and manage entire projects from taking the initial brief from the client to obtaining approval to release the project to the client, working closely with the internal Design and Artwork teams to facilitate the production of packaging for our clients.
• Responsible for ensuring projects are completed to the highest standard and to deadline. Managing conflicting deadlines to ensure changing priorities are recognised and planned for accordingly.
• Communicate with clients professionally, building client relationships to inspire trust and confidence in the Company.
• Effectively communicate client briefs to the Design and Artwork departments to ensure work is produced to client specification first time.
• Ensure the accuracy and precision of all work by continuously checking all details against the client brief, brand guidelines and/or style guides.
• Liaise with the Studio Manager, Design and Artwork departments, giving adequate notice for jobs to be scheduled for production.
• Write briefings for internal design, photoshoot and digital artwork projects.
• Brief the design or artwork team on individual projects.
• Effectively manage the timing and execution of the internal design and artwork process.
• Organise photoshoots, get quotations, book photographers and home economists, organise/source product samples, write photo briefings etc.
• Proof read your designs and artworks.
• Ensure that your projects comply with all current client design and artwork guidelines.
• Keep full track of all your live projects and be able to give a full account of the status of each project at any given time.
• Manage client expectations and make sure that all deadlines are met.
• To advise and assist other members of the Client Services department as required.
• Responsible and accountable for complete budgets of all projects.
• Ensure all projects are invoiced promptly and within company timelines.

THE COMPANY: TJARKS AND TJARKS DESIGN LIMITED

Tjarks and Tjarks has 30 years-experience of designing and producing brands that win at the retail shelf. Our clients trust us time and again, over decades, to lead them through the changing dynamics of the shopper world and to design packaging that ensures their brands are picked first. We deliver our 360 design to artwork philosophy efficiently, faithfully and accurately, across the globe. We create and produce as one seamless, joined up team of experts, all under one roof..

ATTRIBUTES

• Conscientious, reliable, good attendance and timekeeping standards
• Excellent attention to detail and works with precision
• Effective project manager, able to manage workload
• Honest, trustworthy, and able to work unsupervised
• Demonstrates initiative, is creative and contributes ideas
• Pragmatic approach to problem solving without cutting corners
• Friendly, approachable, respectful and a positive team player.
• Flexible, adaptable, calm whilst working under pressure
• Professional with excellent communication skills.
• Proactive, takes ownership of daily tasks with a can-do attitude.
• Must be able to work flexibly to meet the needs of the business.